Product Instructions Simplifier
Rewrite product instructions for a first-time user with numbered steps, what they should see after each one and how to recover from mistakes.
- customer-support
- service
- operations
- beginner
The prompt
Rewrite these product instructions so a first-time user of PRODUCT OR FEATURE can follow them without needing to contact support. Use this: - The current instructions: INSTRUCTIONS - Who will follow them and what they already know: READER - Where they'll read them, such as a help article, email, in-app tip or printed card: FORMAT - Where people get stuck or what they ask support most: COMMON MISTAKES (optional) Write: 1. One sentence saying what the reader will have done at the end, and what they need before they start. 2. Numbered steps, one action each, with button and menu names in bold, and after each step a short "You should see:" line. 3. If something goes wrong: 2-4 likely problems, each with its fix, covering COMMON MISTAKES if given. 4. For me, not the reader: anything in the original that was unclear or may be out of date. Rules: - Keep every button, menu and field name exactly as in the original; don't invent screens, steps or settings. - Use everyday words, and explain any technical term the first time it appears. - Fit the length to FORMAT: no more than 8 steps for an in-app tip or printed card.
Fill in the blanks
Type your details to see them in the prompt above, then copy it. What you type stays in this tab: it isn't saved or sent anywhere.
Example
- PRODUCT OR FEATURE
- Turning on two-step sign-in in the Brightline banking app
- INSTRUCTIONS
- Navigate to Settings > Security > 2SV. Toggle enable. Scan QR with TOTP authenticator. Input 6-digit code to verify. Store backup codes.
- READER
- Customers over 60 who rarely change app settings
- FORMAT
- Help article
- COMMON MISTAKES
- Don't know what an authenticator app is; lose their backup codes
How to use it
- Fill in the blanks above, or paste the prompt into your AI chat and replace the words in capitals there. How blanks work
- Save it to your library to use it again. Your copy keeps the blanks, so next time you only fill them in.
- Use it where you chat. With the Save My Prompts extension, pick the prompt inside ChatGPT, Claude or Gemini and fill the blanks there.
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