Refund and cancellation policy

1. How Pro renews#

Pro is a subscription, monthly or yearly. It renews automatically at the end of each period and charges the card or UPI Autopay mandate you chose, until you cancel. When Pro is on sale, it's sold in India only, in rupees, and the price is shown before you pay.

2. Cancelling#

You can cancel any time in Settings → Plan (“Cancel renewal”). If you pay with UPI Autopay, you can also cancel the mandate in your UPI app. Cancelling stops the next renewal: Pro stays until the end of the period you've paid for, then your account moves to the free plan. Nothing you've saved is deleted (see the free plan's limits on the pricing page). If a renewal payment is being retried when you cancel, Pro ends straight away. Deleting your account cancels Pro straight away; payments already made aren't refunded.

3. No refunds for payments already made#

Payments are non-refundable once made, including when you cancel part-way through a period, stop using Pro, or forget to cancel before a renewal. You keep Pro until the end of the period you paid for.

4. When we do refund#

• We refund in full if you were charged twice for the same period, or if you were charged but Pro didn't switch on. If we catch a duplicate at checkout, we cancel it and refund it without you having to ask.
• Write to us through the contact page with the payment ID from Razorpay's email, within 30 days of the charge.
• We reply within 7 working days. Approved refunds go back to the original payment method; your bank may take 5–7 more working days to show it.
• A payment that failed and was returned automatically by Razorpay or your bank needs no request.

5. If you're buying from the EU, the EEA or the UK#

• Consumers buying from there normally have 14 days to cancel a digital purchase and get a refund.
• Pro starts as soon as you pay. Before paying you're asked to agree that it starts at once and that you lose that right; we only take the payment if you tick that box.
• Your other rights under the law where you live are not affected.

6. If a renewal payment fails#

We, through Razorpay, try again over the next few days, and Pro stays on for up to 7 days past the end of your paid period while we do. If the payment still fails, renewals stop and Pro ends. You can buy Pro again at any time.

7. Price changes#

If we change Pro's price, we tell subscribers by email before it applies. The new price starts from your next renewal, and you can cancel before then.

8. Contact#

Questions about a payment: the contact page. Complaints: our grievance officer. Your rights under consumer law in your country always apply.