email

Emails people actually reply to: outreach, reminders, follow-ups and replies.

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sales-outreach3
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ecommerce4
customer-support3
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Customer Support

Customer support reply for a refund

Write a customer support reply for a refund request. Order: order_id Reason they gave: reason Our policy: policy summary Decision: approve / partial / decline Acknowledge the specific problem first, explain the decision in one sentence, then give the exact next step and timeline. Under 90 words. Never write "we apologise for any inconvenience".

Rahul Bansal

1 of 7 prompts are in Customer Support. Trending counts likes, saves, uses and remixes from different people, and favours newer prompts.

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Prompts tagged #email

Customer support reply for a refund